Privacy Policy

This policy explains what information we collect through this website, why we collect it, and how it is protected. It applies to enquiries submitted through our quotation and contact forms, as well as general website usage data.

Information we collect

When you submit an enquiry we collect the details you provide: your name, company, email address, telephone number, shipment origin and destination, cargo description, dimensions, weight and any message you send. We also record the page you submitted from and standard technical data such as IP address, which we use to protect the form against automated abuse.

How we use it

Enquiry details are used solely to prepare and follow up a quotation, to arrange the services you request, and to keep records required for customs and accounting purposes. We do not sell personal information.

Sharing

To complete a shipment we may share necessary details with carriers, overseas agents, customs brokers and insurers. We share only what is required for the service you have asked us to arrange.

Retention and security

Enquiry records are retained for as long as needed to serve you and to meet legal obligations. Data is stored on access-controlled systems and transmitted over encrypted connections.

Cookies

We use essential cookies for site functionality and, where enabled, privacy-respecting analytics to understand which pages are useful. You can block cookies in your browser settings.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details on our contact page.

Last updated: October 2026